Refund Policy

At Isalts, your satisfaction is our top priority. We take utmost care in delivering pure, high-quality products, but if you face any issue, our simple refund process ensures a smooth experience.

1. Refund Eligibility

• Customers must initiate a refund request within 48 hours of product delivery.

• The product must be unused, unopened, and in its original packaging.

• Refunds will not be accepted for opened, used, or tampered products.

2. Refund Process

To request a refund, email info@isalts.in with your order number, reason for refund, and product images (if applicable) within 48 hours of delivery.

Once your request is approved, the refund amount will be processed to your original mode of payment within 10–15 business days.

You’ll receive a confirmation email or SMS once your refund is completed.

3. Damaged or Incorrect Products

If the product delivered is damaged, defective, or incorrect, please inform us within 48 hours of delivery with photos or videos as proof. We will arrange a replacement or full refund after verification.

4. Non-Refundable Items

Products under promotional offers, combo packs, or perishable goods may not qualify for a refund. Such details will be clearly mentioned on the respective product pages.

Isalts — Pure Taste, Pure Trust.
For queries, reach us at ? info@isalts.in